Troubleshooting your composting toilet

My agitator handle won’t turn

  • Check it’s connected properly and the securing pin is in place.
  • Your solid section might need emptying.
  • You’ve over-filled it with substrate / coir.
  • Your toilet is too close to the wall and the handle can’t turn fully.

My composting toilet fan has stopped

  • Check the connection to the power source is OK and no plugs have come loose.
  • Check if wires are installed according to the labeling (positive/negative).
  • Check the rechargeable battery is still charging OK.
  • Your solar panel may not be connected properly.
  • Your solar panel may be covered with snow/debris .
  • If the fan is defective and you do not want to wait for us to replace it, you can get the right part in every PC shop worldwide, it is a standard PC fan (40 mm x 40 mm, 12 V).

My toilet cubicle is a bit smelly

  • Check if the fan is running.
  • Check if the compost is too wet. If yes, maybe guests didn’t use the toilet properly?
  • Check your ventilation system hose is connected properly.
  • Check that nothing is blocking the vent in or out, such as leaves, insect nests or snow.
  • Check that the insect screen isn’t clogged. If so, remove and replace or clean carefully.
  • Empty and rinse your urine bottle with water and a little vinegar.
  • Check that the toilet bowl is clear of solids. If any remain, spritz with a little diluted vinegar and wipe with toilet paper.

I can’t easily remove the urine bottle

  • Remember to unlatch both sides of the top section.
  • Replace the urine bottle if the webbing handle is broken.

My solid waste is too wet!

  • Is the fan running?
  • Are the insect screens on the toilet clogged with coconut fiber dust?
  • Is the supply air very humid?
  • Is the exhaust air blocked?
  • Do all people use the toilet with the trap door closed when urinating?

Help! There are insects in my toilet! What to do?

Yes, this can happen with dry toilets, whether with or without a composting function, because the contents of the toilet are attractive to insects. Slightly moist and nutritious …

We ourselves already had small flies and mites in our own toilet, which we had brought in with our hiking shoes and which used our compost generously for reproduction before we recognized them.

In order to prevent infestation, it is advisable to always install a fly screen on the exhaust air outlet, since the moisture is already attractive and insects may enter the hose. The fly screens on the supply- and exhaust-air at the toilet should be undamaged. If you have installed the toilet without the rear hinge, please leave the screws / nuts in the holes of the solid container to close them.

Our coconut fibers are thermally treated and free from insect larvae. Nevertheless, insects can enter the toilet during use without the user noticing that something is “sneaking past” him.

If there is an infestation, what to do?

  • As a first aid and in the case of mild infestation, diatomaceous earth (see Wikipedia) can be sprinkled on as a natural insecticide. However, if larger amounts of insects can be seen or eggs may already have been laid, then you will have to use some harder stuff.
  • To get rid of annoying insects and eggs, you will not be able to avoid insecticides like Raid.
  • It is best to empty the toilet, clean it thoroughly and spray it with an insecticide (see above). The hose should not be forgotten and all corners should come into contact with the spray. Let it take effect and then refill the toilet.
  • If you are on the go and cannot empty the toilet, you can spray the insecticide into the used toilet once a day. Let it take effect, preferably overnight and then crank it down. However, the toilet treated in this way should be cleaned as soon as possible as described above.

If you need any help with troubleshooting, please don’t hesitate to contact us!